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Job Developer/Interpreter – Crenshaw EDD

Position:  Job Developer/Interpreter Classification:  Non-Exempt
Supervisor:  EDD Placement Coordinator FTE:  100%
Location:  Crenshaw Department:  EDD

PROGRAM DESCRIPTION: Employment services offered at GLAD assist deaf and hard of hearing individuals with job information, job training, job placement, and accessibility for the deaf and hard of hearing individuals, co-located at 8 Employment Development Department (EDD) Offices. The programs under employment services are: Job Readiness Training, Workplace Accessibility, Job Development, Placement and Follow-up.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under the supervision of the Placement Coordinator, the Job Developer/Interpreter will:

  1. Providing assistance with Job Development/Placement efforts;
  2. Work in conjunction with traditional employment resources, develop employment opportunities, identify openings and opportunities for clients in need of employment assistance;
  3. Provide interpreting for job interviews, job counseling to clients and employers, sensitivity awareness and training for existing and potential employers of deaf and hard of hearing clients;
  4. Provide direct communication support to deaf and hard of hearing employment placement coordinator at selected Employment Development Department (EDD) Field Offices;
  5. Provide interpreting services to deaf and hard of hearing persons seeking EDD services;
  6. Typing and general office skills required and basic computer skills are helpful;
  7. Perform such tasks and responsibilities as may be delegated.

QUALIFICATIONS:

Applicants must possess a high school diploma or equivalent.  Excellent customer service skills are required.  Applicants must possess knowledge of interpreter Code of Ethics, and the role of the interpreter.  Knowledge of ASL and a basic knowledge of Americans with Disabilities Act are desirable.  Basic computer skills are a must.  Applicants must possess the ability to relate to and be sensitive to deaf persons with widely varying communication skills and language levels and the ability to work with a diverse, multi-ethnic population.  Applicants must be fluent in American Sign Language; a flexible self-starter and a resourceful team player; detail oriented with strong organizational skills, excellent verbal and written communication skills; the ability to prioritize and handle multiple tasks and sometimes with competing deadlines; excellent interpersonal skills and at all times be capable of maintaining a cooperative relationship with co-employees, directors, employers, community members, other agencies and the CEO.  Punctuality and reliability are required.  Involvement with deaf community is desirable.   Applicants must be able to handle confidential situations; have the ability to work independently, take initiative and thrive under pressure in a fast paced environment; must have a professional demeanor, including phone manners and must be knowledgeable of office procedures.  Assessment Level 3 or better or have plans to get NIC or EIPA certificate within 6 months from hire date.

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